Electronic Visit Verification (EVV)
Beginning in October 2022, Sandata is offering virtual EVV deep-dive sessions. The EVV deep-dive sessions are available to providers who have their EVV training certificate. Each session will be offered on a monthly basis and includes more in-depth Sandata instructor-led training tackling the following topics:
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TOPIC
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DATE/TIME
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INTENDED AUDIENCE
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System Setup
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Tuesday, October 4, 2022, 12:00 pm – 2:00 pm
Tuesday, November 1, 2022, 12:00 pm – 2:00 pm
Tuesday, December 6, 2022, 12:00 pm – 2:00 pm
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Agency Providers;
Independent Providers;
Alt EVV Agency Providers
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Visit Capture
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Tuesday, October 11, 2022, 12:00 pm – 2:00 pm
Tuesday, November 15, 2022, 12:00 pm – 2:00 pm
Tuesday, December 13, 2022, 12:00 pm – 2:00 pm
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Agency Providers;
Independent Providers
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Visit Maintenance
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Tuesday, October 18, 2022, 12:00 pm – 2:00 pm
Tuesday, November 22, 2022, 12:00 pm – 2:00 pm
Tuesday, December 20, 2022, 12:00 pm – 2:00 pm
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Agency Providers;
Independent Providers
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Claims Matching and Reports
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Tuesday, October 25, 2022, 12:00 pm – 2:00 pm
Tuesday, November 29, 2022, 12:00 pm – 2:00 pm
Tuesday, December 27, 2022, 12:00 pm – 2:00 pm
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Agency Providers;
Independent Providers;
Alt EVV Agency Providers
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Register for as many virtual sessions as you like by visiting: https://go.oncehub.com/ODMEVVHelp. The content for each Topic session is the same. Registration is open until 5 minutes before the scheduled start time, so be sure to sign up early!
EVV Error Resolution Guide Notice - September 2022
EVV Error Resolution Guide - September 2022
EVV Fact Sheet - March 2022
Electronic Visit Verification (EVV) NOTICE 5/2021
Ohio Department of Medicaid (ODM) continues to offer providers the opportunity for more personalized Electronic Visit Verification (EVV) system training and an EVV account review. This is a great opportunity for providers to work one-on-one with a Sandata EVV representative to review how to use EVV or how to improve on issues related to EVV claims matching. Providers who have completed a one on one session have let ODM know they feel more confident in maintaining their visits. If you would like to work with an EVV Sandata representative in a one-on-one call, please visit the calendar of available dates and times to sign up, here:
https://go.oncehub.com/ODMEVVHelp
If you click on the link and there are no available sessions, please check back again soon. We are continuously opening up more sessions. Google Chrome is the preferred browser when accessing the calendar.
Electronic Visit Verification (EVV) Guidance for OAA Providers/Training for the Zendesk Ticket Portal for EVV