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Electronic Visit Verification (EVV)

EVV Error Resolution Guide Notice - September 2022

EVV Error Resolution Guide - September 2022

EVV Fact Sheet - March 2022

Electronic Visit Verification (EVV) NOTICE 5/2021

Ohio Department of Medicaid (ODM) continues to offer providers the opportunity for more personalized Electronic Visit Verification (EVV) system training and an EVV account review. This is a great opportunity for providers to work one-on-one with a Sandata EVV representative to review how to use EVV or how to improve on issues related to EVV claims matching. Providers who have completed a one on one session have let ODM know they feel more confident in maintaining their visits. If you would like to work with an EVV Sandata representative in a one-on-one call, please visit the calendar of available dates and times to sign up, here:

https://go.oncehub.com/ODMEVVHelp

If you click on the link and there are no available sessions, please check back again soon. We are continuously opening up more sessions. Google Chrome is the preferred browser when accessing the calendar.

Electronic Visit Verification (EVV) Guidance for OAA Providers/Training for the Zendesk Ticket Portal for EVV