1-800-582-7277 (TTY: 711)

This website is best viewed in Chrome, Firefox, or Internet Explorer 11.

Current Opportunities

August 2021 Electronic Visit Verification (EVV) Webinars

The Ohio Department of Medicaid (ODM) and Sandata Technologies are hosting two upcoming Electronic Visit Verification (EVV) webinars in August 2021 (August 26th and August 31st). The webinars focus on Sandata EVV data entry. The intended audience are agency providers, non-agency providers and direct care workers who use the Sandata EVV visit capture solution.

The webinar is not intended to discuss data entry for agency providers who use an alternate system – please contact the alternate vendor for details on their data entry procedures.

Please use the link below for the date you prefer. After registering, you will receive a confirmation email. If you are unable to attend a live webinar, a recording and webinar slides will be posted to the Webinar tab on the ODM website after the last scheduled webinar.

August 31st Registration 


Alternate EVV Certification Process Changes Webinars 

September 7th Registration

September 16th Registration

September 23rd Registration 


Electronic Visit Verification (EVV) NOTICE 5/2021

Ohio Department of Medicaid (ODM) continues to offer providers the opportunity for more personalized Electronic Visit Verification (EVV) system training and an EVV account review. This is a great opportunity for providers to work one-on-one with a Sandata EVV representative to review how to use EVV or how to improve on issues related to EVV claims matching. Providers who have completed a one on one session have let ODM know they feel more confident in maintaining their visits. If you would like to work with an EVV Sandata representative in a one-on-one call, please visit the calendar of available dates and times to sign up, here:


If you click on the link and there are no available sessions, please check back again soon. We are continuously opening up more sessions. Google Chrome is the preferred browser when accessing the calendar.

Electronic Visit Verification (EVV) Guidance for OAA Providers/Training for the Zendesk Ticket Portal for EVV